Call now! (ID:287167)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up window will show up. It comprises exhaustive info about all the actions that you can carry out on the given page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich collection of tutorial video clips describing how to use our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you are looking for, have a glance at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and offers real solutions. We regulary "revamp" our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our fantastic team of customer support engineers available 24x7 and ready to assist you with any problem. Each support ticket you send will be replied to in less than 1 hour (the average ticket response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287167

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com